Terms and conditions

Please read these terms and conditions carefully as they contain important information regarding your rights and obligations as a client. By booking with Palm Therapies, you are fully agreeing to our Terms and Conditions.

General Conditions

1. Code of Professional Ethics
During your treatment our massage therapists will ensure to keep the client informed of all procedures and methods that will be employed during the session.
Therapists/Palm Angel’s will preserve the best interest of all clients while taking precautions to do no harm to the physical, mental and emotional well being of the clients.
Ensuring conduct of all business and professional activities with honesty and integrity.
Provide therapy services that meet or exceed the generally-accepted practice of the profession.
Receive written permission of a parent or guardian for those treatments to be provided to a client under 18 years of age prior to service/treatment.
2. Customer Code of Conduct
We only offer professional massage & beauty services. If during a treatment foul conduct is suspected, the Therapists/Palm Angel’s will stop giving treatment and ask the client to leave the site. No refunds will be made.
3. Services/Charges
Our online Booking Centre is open 24 hours a day.
Service hours are between 7am till 8:00pm. However if you require an earlier or later appointment, please feel free to ask, either by contacting us on bookings@palm-therapies.co.uk or on 0207 712 1579
We currently accept cash payments (GBP) and card payments. Cheques and Amex payments can not be accepted.
4. Cancellations policy
We reserve the right to change treatment specifications or cancel appointments at anytime without prior notification. If in the case a cancelation is necessary, we will use reasonable efforts to re-schedule your appointment.
You may cancel your appointment without charge anytime before the close of business on the business day preceding your appointment.
Same day cancellations will be charged 50% of the scheduled service price.
If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.
Cancelation payments will be issued to you via email and payments are taken online


Website Terms & Conditions

1. Accuracy of information on this website
The information on this website is intended for customers of Palm Therapies in the UK and may not be applicable in other countries. We will use all reasonable efforts to ensure that the contents of this website is accurate and up to date but we do not accept any liability for any claims or losses arising from a reliance upon the contents of the website. Palm Therapies reserves the right to change treatment specifications or cancel appointments at anytime without prior notification. If in the case a cancelation is necessary, we will use reasonable efforts to schedule your appointment.
2. What we do with information you provide us
Palm Therapies cares about your privacy. Palm Therapies will not collect any personally-identifiable information about you (such as your name, address, telephone number, or email address, “Personal Data”) unless you provide it to us voluntarily. If you do not want your Personal Data to be collected, please do not submit your booking via our online form.
Palm Therapies will not share your Personal Data with third parties for their independent use without your prior consent. We will use the information you provide to us, to keep you informed about new treatments, special offers and any other services that we may provide.
3. Intellectual property
All materials within this website is the intellectual property of Palm Therapies. These materials may not be copied or reproduced or saved to the extent necessary to view the same on-line. Notwithstanding the above you may print complete pages of this website to hardcopy for your own personal use. We may sometimes give you the opportunity to download screen savers, wallpaper and other utilities from the website.
4. Linking to our website
If you wish to provide a link to the website this must be to the homepage. For further information please contact us directly and we will be happy to provide you more details.
5. Links to external websites
Our website can also contain links to other Palm Therapies websites or to social media websites. When you click on such a link to any of such websites, please be aware that these websites have their own data privacy policies and that we cannot accept any responsibility or liability for these websites. Please check their privacy policies before you provide any personal data to these websites.
6. Contact us
If you have any concerns or questions regarding our “Terms and Condition” or have questions about how we process your Personal Data, you may contact us at our e-mail address or phone number below. The same applies if you want to access your Personal Data or want to have them corrected, blocked or removed. We will use all reasonable efforts to comply with your request.
Email: info@palm-therapies.com